Information Technology
Infrastructure Support:
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PC Technician - A+, Hardware Break/Fix (Dell, Compaq, HP, IBM)
- Help Desk Support - MCP, HEAT, LANDesk, Remedy, Track IT, Unicenter
- Desktop Support - MCP, Windows (NT, 2000, XP, 2003, Vista), MS Outlook, Macintosh (OS 8, OS 9, OS X), Adobe, Quark, Treo's, Blackberry's, Packaging, Wise, Altiris
- Network/System Administration - MCSA, MCSE, Windows (NT, 2000, XP, 2003, Vista), Exchange (5.5, 2000, 2003), SMS, Web Administration (IIS, Apache), UNIX (Linux, Solaris, HP/UX, AIX), TCP/IP, WINS, DHCP, DNS, FTP
- Network Security - CCISP
- Network Engineering - CCNA, CCNP, CCIE, Cisco (Routers, Switches, Hubs), Wireless
- Project Management - Methodology, Roll outs, Migrations, Upgrades
Applications Development:
- Project/Program Management - PMP, SDLC, Methodology, MSPM, RAD, RUP, SDM
- Business Analysis - SDLC, RAD, SDM, RUP, UML, Rational Rose, Object-orientated analysis, Business requirements, Functional Requirements, Test cases, User acceptance testing
- Software Development - Visual Studio.NET (C#.NET, ASP.NET, VB.NET, ADO.NET), J2EE (Java, JSP, EJB's, JDBC, JMS, JSTL, Struts, Hibernate, JavaServer Faces, JBoss, JBoss Seam), AJAX, WebLogic, Oracle, PL?SQL, SQL Server (2000/2005), XML, Visual Basic, ASP, Web services, C, C++, C#, COM/COM+, Client-Server, OO, SOA, SOAP, GUI, Middleware (CORBA, COM/DCOM, Tuxedo), SSO, LDAP
- Web Development/Design - HTML, DHTML, HTTP, XHTML, JavaScript, PHP, CSS, Perl, Python, Ruby, VBScript, Microsoft FrontPage, Macromedia Dreamweaver, Macromedia Flash, ColdFusion, LAMP
- Mainframe Technologies - IBM (AS/400, System i, zSeries, z/OS, CICS, IMS, DB2), Unisys ClearPath, Hewlett-Packard NonStop, PL/I, COBOL, VSAM, IDMS, ADABAS, JCL
- Database Technologies - Oracle (8i, 9i, 10g), PL/SQL, SQL Server (7.0, 2000, 2005), Transact-SQL, Sybase IQ, Sybase ASE, Microsoft Access, MySQL, Infomix, DB2, Caché
- ERP Packages - Oracle Applications, PeopleSoft, SAP, Lawson, J.D. Edwards
- CRM Packages - Siebel, E.piphany, Oracle E-Business Suite, SAP, PeopleSoft
- Enterprise Portal Packages - WebLogic, Websphere, Plumtree, Vignette, Oracle Portal, SAP Enterprise Portal
- Business Intelligence - Data Warehousing (OLAP, ETL, OLTP, Data Mining), Data modeling, Crystal Reports, Informatica, E-Commerce, Cognos, Business Objects, Actuate, Hyperion, SAP, SAS, Siebel, Teradata
- Quality Assurance - CSTE, ISTQB, CSQA, Manual testing, Automated testing, White-box, Black-box, Test cases, Regression testing
- Technical Writing - User guides, Training materials, Tutorials, Troubleshooting guides, Technical papers, Hardware/software maintenance and repair procedures, Installation guides